Overview
Changes to your itinerary (dates, times, routing, or passenger details) are subject to the airline’s fare rules and seat availability. FlyEsoo will help you process changes, but fees and fare differences are typically set by the airline.
What Can Be Changed
- Travel dates and times – Often allowed for a change fee plus any fare difference.
- Routing – May be possible depending on the fare type and airline policy.
- Cabin class upgrades – Subject to availability and fare difference.
- Name corrections – Minor spelling corrections may be allowed; full name changes are frequently restricted or prohibited.
Fees
When a change is permitted:
- The airline may charge a change fee.
- You will also pay any increase in the fare (fare difference).
- Our agency may apply a service fee for processing the change.
- Last-minute changes are usually more expensive and sometimes not available.
Name Changes & Corrections
Passenger names must match government-issued ID. Airlines often allow only minor corrections (e.g., a single letter). Legal name changes (marriage, etc.) may require documentation and are handled case by case. Contact us as early as possible if a name issue arises.
How to Request a Change
- Call +1-877-670-3374 or email info@flyesoo.com.
- Provide your booking reference and the changes you need.
- An agent will check fare rules and current availability and quote any fees.
- Once you approve, we will process the change with the airline.
Voluntary vs. Involuntary Changes
Voluntary changes (you choose to change) are governed by the fare rules and usually incur fees. Involuntary changes (airline schedule change or cancellation) often allow free rebooking or a refund under the carrier’s policy—contact us so we can help you with the options.
Contact for Changes
Phone: +1-877-670-3374
Email: info@flyesoo.com
See also our Terms & Conditions and Cancellation Policy.